PAYMENT / SHIPPING
Please email your order to firstname.lastname@example.org or fax to 1-604-475-0906 (1 is the country code for Canada).
Credit card payments: Visa, or MC.
Company Cheque, Bank draft/certified cheque, NO personal cheque<
For Retailers: Please inquire about wholesale pricing
Minimum order amount for retailers
First order minimum US$200, re-order minimum US$100/order
Some items have minimum order quantity (refer to each item description)
Prepaid before shipping. 1st order must be prepaid. Credit terms can be set up upon approval for repeat customers. Custom or special orders cannot be cancelled once order is confirmed.
Returns or exchange must be authorized first.
Return shipment must be shipped by US postal service, No courier. Anything shipped back by courier will not be accepted and will be returned to you. This is because couriers charge very high brokerage charge.
Returns/exchange are subject to 30% re-stocking charge unless otherwise agreed.
Will ship after payment has been received. Shipping cost will be added on your invoice.
Lead time is normally 2-4 weeks but depends on items ordered and timing of your order. Please inquire each time. Non-stock and made-to order items will take about 4-8 weeks.
Retail Customers in USA
We will ship using Canada post, prepaid. We cannot ship COD.